Shipping policy

Shipping Policy

Thank you for shopping at Best Store. This Shipping Policy explains how we process and deliver orders within the United Kingdom.

1. Delivery Area

Best Store currently delivers to addresses within the United Kingdom only.

We do not currently offer international delivery to customers outside the United Kingdom.

2. Order Processing

Orders are normally processed within 1–3 business days.

Orders are not normally processed on weekends or UK public holidays.

During busy periods, processing may take slightly longer. If there is a significant delay affecting your order, we will contact you using the contact details provided with your order.

3. Shipping Costs

We offer Free Standard Shipping on all orders within the United Kingdom.

There is no minimum order value required for free standard UK delivery.

4. Estimated Delivery Times

Products sold by Best Store may be dispatched from our UK stock location or from an international fulfilment centre, depending on where the product is stocked.

Estimated delivery times are:

UK-stocked items: approximately 2–5 business days.

Items dispatched from international fulfilment centres: approximately 7–14 business days.

Delivery times are estimates and may occasionally be affected by courier delays, public holidays, customs processing or circumstances outside our reasonable control.

Where relevant, additional delivery information may also be provided on the product page or during checkout.

5. Order Tracking

Where tracking is available, you will receive shipping confirmation after your order has been dispatched.

Tracking information may take 24–48 hours to become active after dispatch.

6. Prices, Customs and Duties

Best Store currently delivers to customers within the United Kingdom only.

The price shown at checkout is the final price charged by Best Store, excluding any optional services or charges clearly displayed before payment.

Customers will not be charged additional customs or import duties by Best Store at checkout.

7. Damaged, Incorrect or Lost Orders

If your order arrives damaged, you receive an incorrect item, or you believe your parcel has been lost in transit, please contact us as soon as possible.

Email: gosia705.89@gmail.com

Please include your order number and, where applicable, photographs showing the item and packaging so that we can investigate and arrange an appropriate solution.

8. Incorrect Delivery Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If you notice an error in your delivery address, please contact us as soon as possible.

We will try to correct the address before dispatch, but we cannot guarantee that changes will be possible once an order has entered the fulfilment or shipping process.